Tax and delivery

Buying a workbook is a simple transaction, but two parts of it are worth explaining properly, because they behave differently depending on where in the world you happen to be sitting. The first is tax. The second is what delivery actually means when nothing physical ever leaves a warehouse.

Who sells the workbook, and who takes the money

The seller of the product is Loulou Entertainment, trading as Expat Blueprint, organisation number SE840128021201, Fatbursgrunnsgata 6, 118 28 Stockholm, Sweden. That is who your contract of sale is with, and who is answerable for the file you receive.

The payment itself is handled by Stripe under its managed payments arrangement, which means Stripe acts as the merchant of record for the transaction. Stripe takes the card details, determines whether tax is due in your country, collects it, issues the receipt, and files and remits that tax to the relevant authority in the countries covered by the arrangement. Outside those countries the tax is still calculated and collected at checkout, but the reporting obligation stays with us rather than with Stripe.

One practical consequence: because Stripe processes the payment this way, your card or bank statement shows a Stripe-issued descriptor beginning with LINK.COM rather than the workbook name. The full arrangement is set out in the Terms of Use.

Why the price can change at the last step

Prices on the product pages are quoted in US dollars and exclude tax. The amount you finally confirm may be slightly higher, because tax is calculated once the checkout knows which country you are in. Nothing is hidden here and nothing is added afterwards; the total is shown before you authorise the payment, and the same total appears on the receipt.

If you are buying from inside the EU

Digital goods sold to consumers in the European Union are taxed at the rate of the buyer's own country, not the seller's. A buyer in Germany sees German VAT, a buyer in Portugal sees Portuguese VAT, and a buyer in Sweden sees Swedish VAT. That rate is applied at checkout, collected with the payment, itemised on the receipt, and remitted onward. You do not need to do anything about it, and there is nothing left for you to declare afterwards.

If you are buying from the United Kingdom

The mechanism is the same. UK VAT on digital services is calculated at checkout, collected with the payment and shown on your receipt. Leaving the EU changed the paperwork behind the scenes rather than the experience of buying.

If you are buying from the United States

Whether sales tax applies depends on the state. A number of states treat downloadable documents as taxable digital goods; many do not tax them at all. The checkout resolves this from your billing address, so some American buyers see a small amount of tax added and others see none. Both outcomes are correct, and neither is something you need to reconcile later.

If you are buying from anywhere else

This is where it gets less uniform, and it is worth being honest about that. For most of the roughly eighty countries currently covered by the payment setup — much of Asia-Pacific, Latin America, parts of Africa and the Middle East — local tax on digital services is calculated and collected at checkout in the same way it is for an EU buyer, and remitted locally on our behalf.

Where a country falls outside that coverage, no tax is added and the price you pay is the price shown. In a small number of jurisdictions there may still be a local import, use or consumption charge on digital purchases from abroad; if that applies where you live, it sits with you rather than with us. In practice this affects very few private buyers of a PDF, but it would be dishonest to write as though the rule did not exist.

Receipts, and buying through a business

The receipt emailed to you after payment is your tax document. It lists the amount paid, any tax collected, and the order reference. Our organisation number, SE840128021201, appears on the order confirmation and in the Terms, so a bookkeeper has everything needed to record the purchase. If a company VAT number needs to appear on the document, add it at checkout when prompted, or write to hello@expatblueprint.com with your order reference and we will reissue it.

What delivery means here

There is no shipping, because there is nothing to ship. What you buy is a digital download: a fillable PDF workbook, available the moment the payment clears, through a personal download link valid for thirty days. The same link arrives by email with your receipt. Nothing is printed, nothing is posted, and no customs declaration, duty or delivery charge is ever involved, wherever in the world you are reading from.

Because the file reaches you immediately, you are asked before payment to confirm that you want it that way and that your fourteen-day right of withdrawal ends when the download begins. That confirmation is stored with the order.

If the download does not work

Links expire, inboxes filter things, and files occasionally refuse to open. None of that is your problem to absorb. Write to hello@expatblueprint.com with the order reference from your receipt and we will send the workbook directly. The few situations where money moves back rather than a file moving forward are described in the refund policy.

This page describes how the checkout and delivery are configured, so you know what to expect before paying. It is not tax advice, and it cannot account for every local rule that might apply to your own situation.